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Stats Dashboard / 2023 / Toronto
Print/Excel Version & Prior Year Comparison
CSPA statistics will be available soon
1276 complaints managed
1148 received during the year
128 carried in from a prior year
Conduct Complaints
- 15 complaints were withdrawn by the complainant prior to screening
Managed | 1035 |
---|---|
Screened during the year | 963 |
Screened in during a prior year | 72 |
Screened during the year | 963 |
---|---|
Screened in | 313 |
Screened out | 650 |
Conduct Screening
Referred or Retained
Outcome of Conduct Complaints
Outcomes | 280 |
---|---|
Unsubstantiated | 143 |
Substantiated | 14 |
Section 72 | 19 |
Withdrawn | 36 |
Early Resolution | 68 |
Carried over | 99 |
Outcomes | 5 |
---|---|
Unsubstantiated | 3 |
Substantiated | 2 |
Section 72 | 0 |
Withdrawn | 0 |
Early Resolution | 0 |
Carried over | 1 |
Conduct Allegations & Findings
Allegation Type
Breach of Confidence | Consumption of Drug/Alcohol | Corrupt Practise | Damage to Clothing or Equipment | Deceit | Discreditable Conduct | Insubordination | Neglect of Duty | Unlawful/Unnecessary Exercise of Authority |
---|---|---|---|---|---|---|---|---|
7 | 2 | 13 | 0 | 10 | 317 | 19 | 161 | 200 |
Allegation Findings
Total | 729 |
---|---|
Unsubstantiated | 687 |
Substantiated | 42 |
Requests for Review (R4R)
Managed | 51 |
---|---|
New investigation ordered | 8 |
OIPRD takes over investigation | 0 |
Chief's decision confirmed | 34 |
Panel varied decision | 1 |
Carried over | 8 |
R4R Outcomes
Service Complaints
Managed | 106 |
---|---|
Screened during the year | 86 |
Screened in during a prior year | 20 |
Screened during the year | 86 |
---|---|
Screened in | 67 |
Screened out | 19 |
Outcomes | 64 |
---|---|
Action taken | 3 |
No action taken | 30 |
Early Resolution | 0 |
Withdrawn | 31 |
Carried over | 23 |
Service Outcomes
Policy Complaints
Managed | 12 |
---|---|
Screened during the year | 11 |
Screened in during a prior year | 1 |
Screened during the year | 11 |
---|---|
Screened in | 4 |
Screened out | 7 |
Outcomes | 2 |
---|---|
Action taken | 0 |
No action taken | 1 |
Early Resolution | 0 |
Withdrawn | 1 |
Carried over | 3 |
Policy Outcomes
Not Yet Screened
108 complaints were not yet screened at the time of reporting