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Stats Dashboard / 2023-Q2 / Ontario
Print/Excel Version & Prior Year Comparison
Note: quarterly statistical updates are subject to change. Q4 updates will be a part of the final year end statistical information
2079 complaints managed
1322 received during the year
757 carried in from a prior year
Conduct Complaints
- 21 complaints were withdrawn by the complainant prior to screening
| Managed | 1496 |
|---|---|
| Screened during the year | 1097 |
| Screened in during a prior year | 399 |
| Screened during the year | 1097 |
|---|---|
| Screened in | 384 |
| Screened out | 713 |
Conduct Screening
Referred or Retained
Outcome of Conduct Complaints
| Outcomes | 374 |
|---|---|
| Unsubstantiated | 184 |
| Substantiated | 14 |
| Section 72 | 9 |
| Withdrawn | 85 |
| Early Resolution | 82 |
| Carried over | 399 |
| Outcomes | 4 |
|---|---|
| Unsubstantiated | 3 |
| Substantiated | 1 |
| Section 72 | 0 |
| Withdrawn | 0 |
| Early Resolution | 0 |
| Carried over | 6 |
Conduct Allegations & Findings
Allegation Type
| Breach of Confidence | Consumption of Drug/Alcohol | Corrupt Practise | Damage to Clothing or Equipment | Deceit | Discreditable Conduct | Insubordination | Neglect of Duty | Unlawful/Unnecessary Exercise of Authority |
|---|---|---|---|---|---|---|---|---|
| 737 | 13 | 1 | 11 | 0 | 22 | 298 | 14 | 0 |
Allegation Findings
| Total | 876 |
|---|---|
| Unsubstantiated | 139 |
| Substantiated | 737 |
Requests for Review (R4R)
| Managed | 118 |
|---|---|
| New investigation ordered | 14 |
| OIPRD takes over investigation | 0 |
| Chief's decision confirmed | 65 |
| Panel varied decision | 7 |
| Carried over | 8 |
R4R Outcomes
Service Complaints
| Managed | 213 |
|---|---|
| Screened during the year | 98 |
| Screened in during a prior year | 115 |
| Screened during the year | 98 |
|---|---|
| Screened in | 79 |
| Screened out | 19 |
| Outcomes | 45 |
|---|---|
| Action taken | 3 |
| No action taken | 21 |
| Early Resolution | 4 |
| Withdrawn | 17 |
| Carried over | 149 |
Service Outcomes
Policy Complaints
| Managed | 13 |
|---|---|
| Screened during the year | 10 |
| Screened in during a prior year | 3 |
| Screened during the year | 10 |
|---|---|
| Screened in | 8 |
| Screened out | 2 |
| Outcomes | 7 |
|---|---|
| Action taken | 1 |
| No action taken | 4 |
| Early Resolution | 1 |
| Withdrawn | 1 |
| Carried over | 4 |
Policy Outcomes
Not Yet Screened
336 complaints were not yet screened at the time of reporting